Knowledge Base / FAQ/Solutions

Video - FlowBox symFlowPlayer: file does not play

Kevin
posted this on April 27, 2010 16:24

Main problem: file downloads before playing back

Common scenario you have created the movie, encoded with VideoMokey to (h264) AppleTV or iPhone format but the whole video has trouble playing in the flash player or you have to wait to download before playing in the flash player.

This is due to a problem with the ‘moov’ atom at the end of the video file ,Renaun Erickson wrote this small AIR app that moves the atom to the start of the file so it can be played out as soon as the player has buffered enough data.http://renaun.com/air/QTIndexSwapper.air

We also recommend the excellent and free Miro Video Converter too - see our blog Post on this topic about Video Encoding

 

Comments

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Rmstewart

This occurs with any video created in quicktime with H.264 codec, Fast Start Enabled. I created several QT .Mov files like this and they play fine in Safari but when you try to use the FLowbox tool it always pre-loads the entire content.

 

Is the solution to convert it to a different QT H.264 format?

September 24, 2010 04:38
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Kevin
SymfoniP

Using QTIndexSwapper will recitfy any problems you use with 3rd party Video conversion utilities

Link to download the AIR application QTIndexSwapper

Using the default QuickTime export in QuickTimePlayer does not have this problem.

September 24, 2010 08:21
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Rmstewart

 I used Apples Quicktime Player Pro, with the following settings:

Comrression: h.264

Quality: High

Frame Rate: 15

Bitrate:550 kbits/sec

Frame Recording: yes

Encoding Mode: multi-passs

Dimensions: 902x564

Audio-----------------

Format - AAC

Sample Rate - 22.050Khz

Channels: Stereo L&R

Estimated Bit Rate - 96Kbps

-------

Fast Start Enabled

 

If you try and use the export for iPhone you have no size controls. If you choose Mpeg 4 you can choose different size controls, which export option formats do you recommend to use that resolve the QT Indexing issue? MPEG=MP4, M4V?

September 27, 2010 23:37
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Kevin
SymfoniP

You have to remember that whenever a file is enoded with a codec like H.264 the file extension used is just a container for the encoded file 

More info at http://en.wikipedia.org/wiki/H.264 

My own exports using the iPhone export work all the time .

September 29, 2010 10:30
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Rmstewart

Kevin,

 

When you say you use the iphone export setting, how do you control the output size? Its automatically set. Or do you just use that size for all your screen  casts?

September 29, 2010 17:34
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Kevin
SymfoniP

For anything quick I can live with the 640x360 or 480x270.

However, for example we generate a lot of Video using Screenflow and export these out at 1280x720 lossless (Apple Animation) and then crunch /size them with  either Stomp, Handbrake, Elgato HD  or the latest app we are using is Permute. We customise the settings to give us desired output rate.

One thing to note Permute at the moment does not web optimise ( equivalent of fast start) so we then use the AIR app QTIndexSwapper which re-arranges  the file to be fast start

Handbrake if you export to say iPhone or ATV check the web optimise box  

September 29, 2010 17:41
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Rmstewart

Thanks for tips on the apps. I just started using screen flow my for latest video screen cast. The app has a lot of shortcomings.  I will give Permute a try, never heard of it.

Is there any tips and tricks forums for screen casting? I plan to use alot of that in RW sites.

Thanks again!

September 29, 2010 19:30
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Kevin
SymfoniP

Screenflow is great .  just export from screenflow as a 640x360 movie ... you can tweak the settings in the export too.

No major tips on screencasting but follow the TeleStream Blog good articles there as well as Scott over at SkillCasting

September 29, 2010 20:23
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Darlene Malloy

I get this error when trying to install the application -- "The application could not be installed. Try installing it again. If the problem persists, contact the application author."   any ideas on what could cause this?

December 27, 2010 16:16
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Kevin
SymfoniP

It is an AIR application so you need Adobe AIR installed 

December 30, 2010 20:10